Citizencash Privacy Policy
Effective Date: February 13, 2024
This Privacy Policy describes how Citizencash ("we", "us", or "our") collects, uses, and discloses your personal information when you use our website and mobile application (the "Platform").
Information We Collect:
Directly collected:
Account Information: Name, email address, phone number, profile picture, location information, skills, interests, bio (optional).
Activity Data: Services searched for, users connected with, transactions completed, messages sent, reviews posted.
Payment Information: Payment method details (through secure third-party processors).
Automatically collected:
Device Information: IP address, device type, operating system, browser type, language settings, time zone.
Usage Data: Platform usage patterns, clickstream data, search history, browsing activity.
Cookies and similar technologies: Website preferences, analytics data, advertising identifiers (with user consent).
How We Use Your Information:
Provide and improve the Platform: Personalize your experience, connect you with relevant users, process transactions, manage your account, and improve services.
Marketing and communication: Send promotional offers, account updates, customer support messages, and conduct surveys (with consent).
Safety and security: Maintain platform integrity, detect and prevent fraud, comply with legal obligations.
Analytics and research: Understand user behavior, improve functionality, and personalize recommendations.
Disclosure of Your Information:
Service Providers: We share information with trusted third-party providers who help us operate the Platform (e.g., payment processors, cloud storage, marketing agencies) under strict confidentiality agreements.
Legal Requirements: We may disclose information to comply with laws, regulations, legal processes, or government requests.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the successor company.
Your Choices:
Account Settings: Access, update, and delete personal information, manage communication preferences, and control sharing permissions.
Cookies and Tracking: Manage cookie consent preferences through your browser settings.
Data Access and Deletion: Request access to your data or request its deletion through our support channels.
Data Security:
We implement reasonable security measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no method is 100% secure.
Children's Privacy:
The Platform is not directed to children under 13. We do not knowingly collect personal information from children under 13.
International Data Transfers:
Your information may be transferred to and processed in countries outside your country of residence. These countries may have different data protection laws than your own.
California Privacy Rights:
California residents have specific rights under the California Consumer Privacy Act (CCPA). You can request access to your information, deletion of your information, and opt-out of the sale of your information.
Changes to this Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Platform.
Contact Us:
If you have any questions about this Privacy Policy, please contact us at: